Proarc Cloud First to Cloud Only

[ Updated March 2026 ]

To support the next generation of Proarc and the wider Ascertra application suite, Ascertra is moving to a Cloud Only delivery strategy. 

The cloud is now the foundation for delivering modern, secure, and high‑value services. It enables the automation, AI capabilities, and integration opportunities our customers increasingly rely on. A cloud-native approach allows us to innovate faster, reduce operational complexity, and provide a higher and more consistent level of security than self-hosted environments can offer. By standardizing one cloud platform, we can focus all development on a single, modern operating model. This accelerates our product roadmap, strengthens integration across the Ascertra portfolio, and ensures customers benefit from continuous improvements that are aligned with current and future industry trends.

As part of this transition, Proarc 7.6 will be the final on‑premises release. This and earlier versions will reach their planned End of Life dates over time. This approach ensures that all customers can take advantage of a unified, continuously enhanced Proarc platform.

This communication marks the beginning of a structured and guided migration process. Our goal is to give every customer a clear, supported path to Proarc Online (i.e., our cloud only, SaaS version of Proarc) and ensure a smooth and predictable transition. By moving your Proarc solution to Proarc Online, your organization gains a modern, future ready platform designed for automation, AI, and continuous improvement. Key benefits include:

• Accelerated access to innovation
  A cloud delivery model ensures your organization receives new functionality — including automation and AI-driven capabilities — as soon as they are available, without waiting for infrequent on‑premises releases. This means your teams benefit from improvements earlier and more consistently.
• Effortless updates and reduced operational overhead
  Software updates, fixes, and enhancements are applied automatically, removing the need for planned downtime, upgrade projects, or internal coordination. Your team spends less time maintaining systems and more time delivering project value.
• Enhanced security and reduced compliance burden
  Security measures, monitoring, and protective controls are managed directly within the cloud environment. This lowers the amount of compliance work your organization must handle internally, while ensuring the platform stays aligned with modern enterprise-grade security requirements.
• Lower total cost and simplified infrastructure
  Moving to the cloud eliminates the cost and complexity of owning or maintaining servers, performing manual upgrades, or operating separate hosting environments. This reduces long-term IT expenditure and streamlines your overall system footprint.
• Improved performance and broader integration possibilities
  Proarc Online is optimized to deliver stable performance and high availability. In addition, the cloud platform makes it easier to connect Proarc with the other digital tools your organization uses, enabling smoother workflows and more cohesive information management.

Licensing, Support & Maintenance Changes for Proarc On-Premises and New Customers

License, Support and Maintenance agreements govern Ascertra product support and maintenance terms.

The following table summarizes changes to Proarc licensing, support and maintenance terms for on-premises customers, where not otherwise specified in your contract with Ascertra.

End of Life for Legacy Proarc Versions

Ascertra previously issued a notice for end of life for Proarc version 7.4 and earlier versions, available here. 

Ascertra has not issued notice for end of life for Proarc 7.5, and this version remains in the Active Support stage.

Note: The Ascertra Product Support Lifecycle Policy includes an Extended Support option, so your organization can receive an additional year of support for end-of-life software. Please refer to the Ascertra Product Support Lifecycle Policy for details.

Path to Proarc Online

Ascertra will be in contact to discuss how we can partner and guide you through a structured transition plan to Proarc Online, ensuring your information management needs and business objectives are supported through this process. 

Customers will receive regular updates and guidance from Ascertra, providing clarity on upcoming steps and helping us determine the most effective transition path for each customer.

Common Frequently Asked Questions

We have received some questions from Proarc on-premises customers regarding differences between Proarc On-Premises and Proarc Online. Some of the most common are:

• Can our Proarc data be stored in a specific geography.

• Can I access the ProAdmin tool online for configuration and administration?

• Can Proarc Online satisfy our information security compliance requirements?

• Does Proarc Online offer a separate environment for testing integrations and training users?

• How does Proarc Online ensure high availability for our business?

Answers to these questions and others are available at  Proarc Cloud First, Cloud Only FAQs. . This will be updated as more arise,

For a description of all Ascertra support lifecycle stages including Active Support (AS), Extended Support (ES), and End of Life, see support lifecycle policy, see Ascertra Product Support Lifecycle Policy².  

Our Commitment

Ascertra is committed to you as a valued customer and supporting your installation of Proarc during this transition. We are also excited to engage with you for even greater success with Proarc Online in the years ahead.