How to Improve Project Communications – A Step-by-Step Case Study 

Interface Management.

Eliminate major communication gaps.

This case study examines how a major project failed due to a lack of efficient communications. The study goes on to outline how this project could have avoided major communication gaps and finished successfully had it applied interface management.

Specifically, this case study examines how one scope of work on a major capital project was completely derailed by the mismanagement of interface dependencies within that project’s scope. As a result, the construction and launch of the asset went grossly over time and budget and ended up costing the owner hundreds of millions of dollars in lost production revenue.

Download this paper to learn how projects can apply interface management to avoid major communication gaps and keep projects on track..